YouSpeak PLUS

This privacy statement was last updated on May 19, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://youspeakplus.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

2. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

The inclusion of full IP addresses is blocked by us.

3. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

4. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

5. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

6. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

7. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

8. Contact details

Jonathan Boydell
Via Flavio Stilicone, 148
Italy
Website: https://youspeakplus.com
Email: privacy@ex.comyouspeakplus.com
Phone number: 3513790374

Annex

LearnDash LMS

What we collect and store

When you purchase from us, we’ll ask you to provide email address. We’ll use this information for purposes, such as, to:

--Send you information about your account and order

--Create your account for our LMS

If you register a free account then we will store your email address.

We store information about you for as long as your account exists.

We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).

We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access:

--Order information such as your enrolled courses, course progress and username / email address.

Any additional information added in your AIM4 User Profile can also be visible to the administrator(s).

Payments

Payment Processing with Stripe

We use Stripe as our third-party payment processor to handle transactions securely on our website. When you make a purchase, Stripe collects certain personal information necessary to process your payment. This information may include:

  • Contact Information: Name, email address, billing and shipping address, and phone number.
  • Payment Information: Credit or debit card numbers, bank account details, and other payment-related information.
  • Transaction Details: Purchase amount, date of purchase, and related transaction information.
  • Technical Data: IP address, browser type, device information, and operating system.

Stripe may use cookies and similar tracking technologies to collect this information and to detect and prevent fraud. These cookies are essential for the payment process and help ensure your transactions are secure.

For more details on how Stripe handles your personal data, please review Stripe's Privacy Policy and Cookie Policy.

Third-Party Cookies

Our website employs third-party services like Stripe, which may place cookies on your device. These cookies are used to:

  • Facilitate secure payment processing.
  • Authenticate users and prevent fraudulent activities.
  • Analyze and improve the performance of our payment services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the payment process on our website.

Note to Users: By proceeding with a payment on our website, you consent to the processing of your personal data by Stripe as outlined in their privacy policies.

Disclaimer: Please ensure that this text aligns with your specific business practices and complies with all applicable laws and regulations, such as GDPR, CCPA, or other regional data protection laws. It is advisable to consult with a legal professional to tailor your privacy policy appropriately.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.

LearnDash LMS

This sample language includes the basics around what personal data your LMS may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your site will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the course purchase process (PayPal, Stripe, and/or 2Checkout), as well as information relating to your course progression and quiz performance.

What we collect and store

When you purchase from us, we’ll ask you to provide email address. We’ll use this information for purposes, such as, to:

--Send you information about your account and order

--Create your account for our LMS

If you register a free account then we will store your email address.

We store information about you for as long as your account exists.

We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).

We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access:

--Order information such as your enrolled courses, course progress and username / email address.

Any additional information added in your WordPress User Profile can also be visible to the administrator(s).

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics/reporting tools, marketing services (such as email services like MailChimp), payment gateways, gamification programs, and third party embeds.

Payments

Payment Processing with Stripe

We use Stripe as our third-party payment processor to handle transactions securely on our website. When you make a purchase, Stripe collects certain personal information necessary to process your payment. This information may include:

  • Contact Information: Name, email address, billing and shipping address, and phone number.
  • Payment Information: Credit or debit card numbers, bank account details, and other payment-related information.
  • Transaction Details: Purchase amount, date of purchase, and related transaction information.
  • Technical Data: IP address, browser type, device information, and operating system.

Stripe may use cookies and similar tracking technologies to collect this information and to detect and prevent fraud. These cookies are essential for the payment process and help ensure your transactions are secure.

For more details on how Stripe handles your personal data, please review Stripe's Privacy Policy and Cookie Policy.

Third-Party Cookies

Our website employs third-party services like Stripe, which may place cookies on your device. These cookies are used to:

  • Facilitate secure payment processing.
  • Authenticate users and prevent fraudulent activities.
  • Analyze and improve the performance of our payment services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the payment process on our website.

Note to Users: By proceeding with a payment on our website, you consent to the processing of your personal data by Stripe as outlined in their privacy policies.

Disclaimer: Please ensure that this text aligns with your specific business practices and complies with all applicable laws and regulations, such as GDPR, CCPA, or other regional data protection laws. It is advisable to consult with a legal professional to tailor your privacy policy appropriately.