Module code: 2178

๐Ÿ“š Workplace Experience A2

Workplace Experience: Have You Ever…? Professional Life

Core PathWay

1 Workplace Experiences: What Have You Done?

You already know the grammar. You know how to use ‘have + past participle’ to talk about experiences in your life. Now we look at a special area: professional experience โ€” the things you have done at work. Look at these seven examples. These are all ‘higher-level’ experiences โ€” not simple daily tasks, but important moments in a working life. You will hear all of these in the conversation on this page.

๐Ÿ’ฌ Seven Workplace Experiences

A teacher introduces seven key professional experiences to prepare students for the main dialogue.

0:00 / 2:05

2 Chatting about Work Experiences

Three colleagues โ€” Alex, Sam, and Jordan โ€” are having lunch. They talk about work experiences they have had and haven’t had. Listen for the present perfect and the past simple.

๐Ÿ’ฌ Dialogue 1: Have You Ever Done That at Work?

A company canteen. Three colleagues eat lunch together and compare their work experiences.

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๐Ÿ“ Comprehension Check: Work Experiences at the Office

Answer the questions based on what you heard in the audio.

Which speaker

Which speaker went to another country for work in 2019?

Which speaker

Which speaker said a manager always speaks to the board for their team?

Which speaker

Which speaker finished a work deal with another company in just one afternoon?

Which speaker

Which speaker had a meal with the company leader two times?

Which speaker

Which speaker ran the weekly project meetings for two years?

Which speaker

Which speaker helped about fifteen new workers learn their job?

3 Sam, Alex, and Jordan: Who Has Done the Most?

In the dialogue, you met three colleagues: Sam, Alex, and Jordan. They all work for the same company. None of them are new โ€” they all have real experience. But their experience is very different.

Sam has the most experience overall. Sam has been on business trips abroad to Germany, Japan, and Brazil. Sam has given board presentations many times, led negotiations with international suppliers, chaired meetings for two years, and trained about fifteen people. Sam is clearly a senior, experienced professional.

Jordan is also experienced, but in a different way. Jordan has never been on a business trip abroad โ€” all travel has been inside the country. But Jordan has given a board presentation twice, led one negotiation, and has had lunch with the CEO twice. Jordan has also trained two new colleagues recently.

Alex has the least experience in these specific areas โ€” but Alex is not a junior employee. Alex has attended many negotiations as a note-taker and has seen the CEO in the office. Alex has never chaired a meeting or led a negotiation, but clearly wants to grow. ‘I’d really like to try one day,’ Alex says.

The key point: all three have considerable experience. The difference is in what specific experiences each person has had.

Key Terms

Go on a business trip abroad to travel to another country for work
Give a board presentation to speak formally in front of the senior leaders of a company
Lead a negotiation to be in charge of a formal discussion where two sides try to agree
Chair a meeting to officially run and control a meeting from start to finish
Train a new member of staff to teach a new colleague how to do their job
Note taker a person who writes down what is said in a meeting
Considerable experience a large amount of experience gained over time
Agree on when two sides finally say yes to the same thing

4 Professional Skills: Experiences You Need to Gain

At work, there are many important experiences that professionals need to gain over time. These are not simple tasks โ€” they are skills that take practice and time. Look at the collocations below. A collocation is two or more words that go together naturally. For example, we say ‘deal with a difficult client’ โ€” not ‘manage a difficult client’ or ‘handle a difficult client situation’. The verb and noun go together like a team.

Here are twelve important professional experience collocations. Notice the verb that begins each one โ€” these are the verbs that native speakers use most naturally:

โ€ข deal with a difficult client โ€” manage a situation where a customer is unhappy or demanding
โ€ข handle sensitive data โ€” work carefully with private or confidential information
โ€ข manage a project budget โ€” be responsible for how money is spent on a project
โ€ข resolve a conflict โ€” find a solution when two people or teams disagree
โ€ข deliver a report to senior management โ€” present findings or results to the people at the top
โ€ข onboard a new employee โ€” help a new person join the company and learn their role
โ€ข represent the company at an event โ€” go to a conference or event as an official person from your company
โ€ข meet a tight deadline โ€” finish work on time when the time limit is very short
โ€ข take on additional responsibility โ€” accept more tasks or a bigger role at work
โ€ข work across departments โ€” collaborate with people from different parts of the company
โ€ข implement a new system โ€” put a new process or technology into use
โ€ข escalate an issue โ€” pass a problem to someone more senior because you cannot solve it alone

Notice the pattern: each collocation starts with a strong action verb. Pay attention to these verbs โ€” they are the ones that go with these nouns in professional English.

Key Terms

Deal with a difficult client to manage a situation where a customer is unhappy or hard to work with
Handle sensitive data to work carefully with private or confidential information
Manage a project budget to be responsible for how money is spent on a project
Resolve a conflict to find a solution when two people or teams disagree
Give a presentation to present findings or results to others, usually in a formal way
Onboard a new employee to help a new person join the company and learn their role
Represent you company to go to an event or meeting as an official person from your company
Meet a deadline to finish work on time when there is very little time available
Take on additional responsibility to accept more tasks or a bigger role at work
Work across departments to collaborate with people from different parts of the same company
Implement a new system to put a new process or technology into use at work
Escalate an issue to pass a problem to someone more senior because you cannot solve it alone

5 The Training Meeting: Who Needs What?

Three managers are meeting to decide which team members need training. Listen to how they use the present perfect to talk about what their colleagues have and have not done. Notice: when they say someone has never done something, they use it as a reason to send that person on a course.

๐Ÿ’ฌ Dialogue 2: Choosing the Right Training

A meeting room. Three managers โ€” Priya, Marcus, and Lena โ€” are reviewing their team members and deciding who needs training and in which areas.

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๐Ÿ“ Comprehension Check: Team Training Needs

Answer the questions based on what you heard in the audio.

Which speaker

Which speaker says George needs to learn about a new type of work tool?

Which speaker

Which speaker says Carla needs to follow a new company rule about information?

Which speaker

Which speaker offers to write a document and give it to the others?

Speaker view

What does Lena say about George and his work presentations?

Speaker view

What does Marcus say about Tom and the onboarding process?

Speaker view

What does Priya say about all three people on the team?

6 Your Turn: Write About Your Professional Experience

Now write about your own professional experiences. Use the present perfect to say what you have done and what you have never done.

โœ๏ธWriting TaskPresent perfect for experience: have/has + past participle with ever/never; switching to past simple when specifying when the experience happened
Write about your professional experience. Use the list of experiences below. For each one, write a sentence saying if you have done it or have never done it. If you HAVE done it, also write WHEN you did it โ€” use the past simple for this (for example: 'I went there in 2022' or 'I did it last year'). Use 'I have' or 'I've' for things you have done. Use 'I have never' or 'I've never' for things you have not done. Write about at least FIVE of these experiences. Target: 100 words.

Experiences to write about:
1. go on a business trip abroad
2. give a presentation to the board
3. lead a negotiation with a client
4. chair a meeting
5. train a new member of staff
6. deal with a difficult client
7. represent your company at an event
8. manage a project budget

Example: 'I have given a presentation to the board. I did it last March. It was very stressful. I have never led a negotiation. I would like to try one day.'

0 words / ~100 target

Recap What You Have Learned

On this page, you have looked at professional experience โ€” the important things people do during their working lives. You have seen how to use ‘Have you ever…?’ to ask about these experiences, and ‘I’ve never…’ to say you have not had them yet.

You have met three colleagues โ€” Sam, Alex, and Jordan โ€” who each have considerable experience, but in different areas. You have also seen how managers use the present perfect to talk about their team’s skills gaps โ€” the things people have not yet done or learned.

Remember the key pattern: use the present perfect to introduce the experience (‘I’ve led a negotiation’), then switch to the past simple to say when it happened (‘I did it in 2021’). This is one of the most important rules on this page โ€” do not mix the two tenses in the same clause.

You now have a strong set of professional collocations to use: deal with a difficult client, manage a project budget, resolve a conflict, implement a new system. Use these โ€” they sound natural and professional.

๐Ÿ”’

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